I'm not getting your emails

For anyone. Emails come from atduty's address, whichever organization sends them.

Check these first

1. In your email: look in spam or junk, and in tabs such as Promotions. Mark a message as not spam (in Outlook, It's not junk), and add the sender to your contacts (in Outlook, to your safe senders).
2. In atduty: check the address on My account is the one you read.
3. In atduty: under Email and notifications, check that:

• Email me notifications is on, and so is the kind of email you want;
• nothing you want is under Unsubscribed; if it is, choose Resubscribe;
• Stop all notification email, from every organization is off.

If they still don't arrive

• When an email to an address bounces, or is marked as spam, sending to that address stops, to protect it. Fix the cause (a full mailbox, a typing mistake), then write to support@atduty.com to have sending started again.
• Security email, such as a password reset, is always sent.